Odoo ERP Support and Development
Your Odoo system is already up and running, but does it need a reliable technical team? We take on projects, conduct audits, and systematically develop ERP alongside your business.
✓ Assessment of each task before starting work
✓ Assigned business analyst who knows your project
✓ Flexible format: hourly or packages
✓ Transparent reports and budget control
250+
projects
10+
years
40+
accompanied
Unpredictable Costs
With a Time & Material model and no upfront estimates, budgeting becomes difficult. You do not know the final cost of a task until the work has already been completed.
No Dedicated Specialist
Each new request has to be explained to a different consultant. This increases communication time and the risk of errors due to a lack of project context.
Slow Response Times
Requests can take weeks to resolve, deadlines are unclear, and ownership of the result is often undefined. This can directly affect day-to-day business operations.
Lack of Proactive Development
Your support partner only reacts to requests instead of suggesting improvements. As a result, the system does not evolve with your business.
Growing Technical Debt
Temporary fixes replace sustainable solutions, making the system more complex, increasing future costs, and slowing further development.
No Support After Go-Live
Once the system goes live, there is no dedicated team to handle new requirements, support further development, or quickly resolve operational issues.
When to change your Odoo Support Partner?
If you are experiencing any of these situations, it may be time to reconsider your current Odoo support model.
How we approach Odoo support
We don't just close tickets — we systematically develop Odoo together with your business.
We take over projects from other integrators
If you are not satisfied with the current contractor, we conduct an audit, define the scope of tasks, and provide a clear assessment for restarting the work.
Assigned Business Analyst
A specialist is working on your project who understands your business and provides quality solutions without unnecessary explanations.
Clear assessment of tasks and budget control
Before starting, you receive a clear estimate — this allows you to plan your budget and avoid unexpected expenses.
Support = development, not just maintenance
We not only close tasks but also systematically develop Odoo alongside your business. We offer improvements and optimize processes.
Flexible collaboration format
Hourly work or hour packages — we choose the format that suits you best. No ties to rigid contracts.
Focus on quality, not quantity
We do not work "in bulk" — we immerse ourselves in the project and build long-term cooperation. Every client is a partner.
How the start of the escort proceeds
From the first contact to regular work — 5 clear steps
1. Free consultation
We discuss your situation: what is working, what is not, and what tasks are currently at hand. We understand the scale and determine if we can help.
2. Audit of the current system
We analyze the state of your Odoo: configuration, custom modules, integrations, database. We identify technical debt and problem areas.
3. Formation of the task zone
We are creating a prioritized list of tasks: what needs to be fixed now, what can be improved, and what is planned for the future. With an assessment of each task.
2-3 days
4. Team consolidation
A business analyst and a developer are assigned to your project. They study your business and become your dedicated team.
1-2 days
5. Start of work and regular reports
We start working by priorities. Weekly — a report on completed tasks and time spent. Full transparency and control.
OngoingWhat is included in the Odoo support from Codoo ERP
Full range of services for the stable operation and development of your ERP system
Custom modules and reports
Development of new modules and reports tailored to the specifics of your business
Bug fixes and refinements
Prompt error correction and refinement of functionality to meet your needs
Integrations with external services
Integration of APIs, payment systems, marketplaces, mailing services
Odoo Update
Safe Odoo version updates while preserving custom modifications and data
Training new employees
Briefings and training sessions for your team during staff expansion
Optimization of existing processes
Analysis and improvement of already configured workflows to make the system work more efficiently
Business Analyst Consultations
Regular consultations on optimizing business processes and new opportunities with Odoo
Server monitoring and support
Performance monitoring, backup, server performance monitoring
Who needs Odoo support
If your current vendor is not fulfilling obligations, is slow to respond, or you are not controlling the budget — we will conduct an audit and smoothly take over the project without data loss or functionality issues.
The system has been implemented, but there is virtually no support? Bugs are not being fixed, new needs are not being met? We will become your permanent technical team.
Business is growing, new directions and processes are emerging. New modules, integrations, and automations are needed. We will help scale Odoo for new tasks.
Fed up with receiving unpredictable bills? We provide a clear estimate for each task before starting work. You always know what you're paying for and how much.
Frequently Asked Questions about Odoo Support
After the initial consultation, we conduct an audit within 3-5 business days. After the audit, we create a plan and can start working as early as next week. On average, from the first contact to the start, it takes 1-2 weeks.
Yes, for full support we need access to the code and the server. We sign an NDA and work according to security standards. If the code was written by another integrator — it's not a problem, we can work with that.
There is no minimum for the hourly format — you pay for the actual work done. For the package format, the minimum package is 10 hours per month. We will select the optimal volume for your tasks.
Each task is estimated before work begins. You always see how many hours have been spent and on what. A monthly report with detailed work breakdown. No surprises — just transparent costs.
Yes, we often start with an audit. This allows us to understand the state of the system, set priorities, and give you a clear picture of what needs to be done and how much it will cost. The audit is a separate service.
Large enhancements and new modules are evaluated as separate projects with their own technical specifications, timelines, and budgets. Your assigned business analyst will help formulate the technical task and provide an accurate estimate.
Discuss your project with us
Tell us about your situation — we will analyze the project and suggest the optimal support format for Odoo ERP.
✓ Odoo setup and requirements review
✓ Key problem areas identified
✓ Initial scope and priorities estimate
✓ Recommended support model